Refund Policy
At Gifty McGiftface, we strive to make your faces, happy faces with every purchase! But we do need to pay our staff so that they have happy faces too. Before you place an order please carefully read our returns and refund policy before placing your order.
Refund Policy
Every effort has been made to provide comprehensive information about each product on our website, including print methods and results. We do not offer refunds, credits, or replacements for:
- Change of mind
- Artwork errors in customer-provided graphics
- Incorrect size selection
- Damage due to incorrect garment care
- Colour differences across different brands and styles of products
- Choice of garment
- Missed deadlines
- Failed delivery due to incorrect address supplied.
Refunds and exchanges will not be accepted after 30 days from the receipt of purchase.
To start a return, please refer to the email you will receive after your order is delivered. This email will provide instructions on how to initiate a return, including how to attach photos and the return shipping label. Items sent back to us without first requesting a return will not be accepted.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.